Microsoft set out in Office 365 to provide a robust set of communications, collaboration, security, archiving and other capabilities at a range of reasonable price points –they have succeeded and they continue to build on that success. However, because Microsoft never set out to include every possible feature, function and capability in Office 365 –instead offering only a strong foundation of capabilities –third-party solutions are necessary for mid-sized and large organizations that have requirements that go beyond the intended scope of the various Office 365 plans.